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Welcome to the Future of Service!
Significant peace of mind for family members, caregivers, or others.
Stress and Crisis Control
Working together to seize the positive opportunities for a successful outcome.
Collaboration with Service Providers
Development of a game plan tailored to each individual’s needs.
Medical and Social Care Planning
Kari Buist-Baker
RN, CCM, BS
Founder of SLM

My Pledge as Your Case Manager
Advocate: I will provide support to you and your family to ensure that resources are used effectively. I will actively listen to and mediate conflicts with a focus on achieving a common goal and appropriate solution.
Liaison: I will be the communication link between you, family members, healthcare providers, vendors, doctors, facilities, and community resources.
Coordinator: I will evaluate the treatment options, plans, services and available benefits. I will
communicate with pertinent parties to coordinate resources in promoting quality and cost-effective health care.
Negotiator: I will negotiate a cost that maximizes your insurance plans and minimizes the use of
private finances. I will explore alternative funding upon identification of this resource need.
Educator: I will provide information to you and your family about proper health care actions and
appropriate life-style settings. Proactive recommendations following the assessment period will
be discussed.
Research-Investigator: I will explore possibilities to enhance the quality of life
according to personal choices, the current health situation, and the potential for a
positive outcome.






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