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My Pledge as Your Case Manager
Advocate: I
will provide support to you and your family to ensure that
resources are used effectively. I will actively listen to
and mediate conflicts with a focus on achieving a common goal
and appropriate solution.
Liaison: I will
be the communication link between you, family members, healthcare
providers, vendors, doctors, facilities, and community resources.
Coordinator:
I will evaluate the treatment options, plans, services and
available benefits. I will communicate with pertinent parties
to coordinate resources in promoting quality and cost-effective
health care.
Negotiator:
I will negotiate a cost that maximizes your insurance plans
and minimizes the use of private finances. I will explore
alternative funding upon identification of this resource need.
Educator: I
will provide information to you and your family about proper
health care actions and appropriate life-style settings. Proactive
recommendations following the assessment period will be discussed.
Research-Investigator: I will explore possibilities
to enhance the quality of life according to personal choices,
the current health situation, and the potential for a positive
outcome.
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